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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather World

October 28, 2025

5  out of  5
rating by Heather World
"Patient staff with informed service delivered quickly!"
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Greg DiLeo

October 28, 2025

3  out of  5
rating by Greg DiLeo
"Rates went up without warning or explanation on two occasions. I cancelled the policy after the second raise and have not received my refund yet. Contacted corporate once, looks like I need to again... Amending review: Gave some stars back, Ashton started working with me to get things fixed up and worked diligently on everything and had all the information I needed to fix my issues. All good now. 👍"
We responded:
"Thank you for taking the time to leave us a review. Your feedback is important to us. Renewal notices are sent to customers several weeks prior to policy renewals which include all premium costs. All billing, rate increases and refunds are generated from State Farm Coporate. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey."
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Doug Golay

October 22, 2025

5  out of  5
rating by Doug Golay
"Very good to work with!"
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Bruce Altrock

October 22, 2025

5  out of  5
rating by Bruce Altrock
"I am pleased to have been with this agency for a number of years and have always found them to be professional and responsive. I have been very happy with their service and highly recommend them."
We responded:
"Bruce, thank you for the recommendation and sharing your experience! We look forward in continuing to provide you and all of our clients with exceptional service! We want to thank you for your business and for choosing Jason Giambi State Farm Agency! "
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Rashid S

October 21, 2025

5  out of  5
rating by Rashid S
"We switched to Jason two years ago, and we've been very happy with his services. I really appreciate that he regularly meets and reviews our multiple insurance policies when requested and makes thoughtful recommendations tailored to our needs. Recently, I've had the pleasure of working with Kristan from Jason's group on several occasions, who has been incredibly responsive, thorough, and efficient in handling my requested changes. Kristan's attention to detail and quick turnaround time have been greatly appreciated. We're grateful for the excellent support and care from Jason's group."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nelia Muller

October 20, 2025

5  out of  5
rating by Nelia Muller
"I spoke with Ashton at State Farm. One of the kindest, friendliest people I have spoken to. He was gracious with information and questions without it feeling overwhelming. It felt like an old friend explaining things to me and making sure that I was taken care of. Glad I am with this company. Thank you Ashton for your wonderfulness."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Terri Schur

October 20, 2025

5  out of  5
rating by Terri Schur
"Whenever I have called, or come into Jason's office, the staff has been wonderful! They are always cheerful and pleasant to speak with. I definitely recommend using this State Farm group. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Benn Carr

October 18, 2025

4  out of  5
rating by Benn Carr
"While reaching Jason has been a challenge, his office staff, Megan and Kristen have been very responsive. If they don’t have an answer for me they know how to get it and quickly. Thy make all the difference. I’m a fan."
We responded:
"We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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Nathan Raizman

October 15, 2025

5  out of  5
rating by Nathan Raizman
"I had an excellent experience working with Kristan Taylor and the Jason Giambi State Farm team. They provided the necessary insurance documents for a loan closing on very short notice and handled everything promptly and professionally. Their responsiveness and attention to detail made the process seamless. I highly recommend their office for both personal and business insurance needs!"
We responded:
"Thank you for your 5-star review! We appreciate your feedback and please consider referring us to other clients you have! My State Farm team and I are happy to be your good neighbor!"
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Jesse Sinclair

October 9, 2025

5  out of  5
rating by Jesse Sinclair
"Kristan was quick easy and to the point good service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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mark harris

October 8, 2025

5  out of  5
rating by mark harris
"I want to commend the team at Jason Giambi State Farm Insurance for giving great customer service and for providing my family and I with insurance that has worked! They've guided me through the process on several claims over the past few years. The experience was positive in every case. The team of Kristan, Megan, Gina, Ashton, and Jason have all been easily accessible by phone and helpful. I recommend them wholeheartedly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We look forward to continuing to provide you with great service in the future. Please don’t hesitate to reach out when you need assistance. We are here to help!"
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Douglas Co

October 7, 2025

5  out of  5
rating by Douglas Co
"We have Medicare supplement insurances with Jason Giambi and his office staffs was incredibly helpful and answering all my questions and explained everything in detail within the same day. I highly recommended to anyone looking for an insurance agent who truly cares about their clients."
We responded:
"Thank you for your 5-star review! We appreciate your feedback and are happy to hear about your positive experience with our office! We look forward to assisting you with any additional insurance needs that you have in the future. Please don't hesitate to reach out anytime with questions or concerns that you may have. My State Farm team and I are happy to be your good neighbor!"
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Samuel E Daniel

September 25, 2025

5  out of  5
rating by Samuel E Daniel
"Jason and the staff in his office are always a pleasure to speak with and help make the process easier. We have 4 autos insured with this agency. Great people."
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Joan Brundage

September 9, 2025

5  out of  5
rating by Joan Brundage
"Last week Ashton called to tell me that my autopay for my auto insurance premium had been declined. He updated my email address which has been confirmed by State Farm. Today he confirmed my automatic re-enrollment in autopay, told me that they needed my mother's date of death & if the Underwriting Department requires a Death Certificate he will call me again. During both calls, Ashton was extremely courteous, friendly, & helpful. I especially appreciate his willingness to call as needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teri Trudel

September 6, 2025

5  out of  5
rating by Teri Trudel
"Kristan Taylor has been assisting me with all my car insurance needs. They are very responsive, giving me the freedom to reply via text, email or phone. Kristan answers all my questions, explains reasons for rates, and offers alternative solutions.Most of all, along with being super helpful,Kristan is always cheerful and friendly, in a genuine way. I have been very happy with their service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie Thomas

September 5, 2025

5  out of  5
rating by Julie Thomas
"Every time I need help, they go out of their way to assist me. Love the office staff they are very professional. I really appreciate the service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kathleen Russell

August 30, 2025

5  out of  5
rating by Kathleen Russell
"Kristan at Jason Giambi was incredibly helpful with both my car and life insurance policies. She was informative and patient when I asked way too many questions. She also provided me with great rates. I would highly recommend Kristan and her team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Esteban Garcia

August 28, 2025

5  out of  5
rating by Esteban Garcia
"Very helpful and polite staff"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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ulises perpuly

August 19, 2025

5  out of  5
rating by ulises perpuly
"Ashton was super helpful and educated! Make it super quick and easy for me"
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Andrea Rivera

August 19, 2025

5  out of  5
rating by Andrea Rivera
"Had GREAT customer service when I spoke with Kristan. She was clear, concise, and also very friendly. She also helped with finding other ways to lower my premium which is always a bonus!"
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ivan hsu

August 18, 2025

5  out of  5
rating by ivan hsu
"Kristan was able to quickly get me a quote for my newly acquired 2002 Camry. I was able to pay over the phone and get my insurance. Thank you"
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Zach Jarosz

August 5, 2025

5  out of  5
rating by Zach Jarosz
"Kristan goes above and beyond to help me out w finding the best options for my coverages and really working w me on solutions. High recommend."
We responded:
"Zach, thank you so much for sharing your experience with our office! We appreciate your business and happy to hear that you are pleased with the service you have been provided. We look forward to continue in assisting you with your insurance needs! "
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Farhaan Syed

July 30, 2025

5  out of  5
rating by Farhaan Syed
"great agency, employees are very helpful and easy to start a policy with. competitive prices as well."
We responded:
"Thank you so much for the review and for sharing your experience. We appreciate your business and referrals! "
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Derek Hutchison

July 25, 2025

5  out of  5
rating by Derek Hutchison
"As State Farm’s slogan states, Jason and his SF family are always there! Thank you to Kristan for the wonderful service! Bummed about the move to T.O. proper, but still our neighbor!"
We responded:
"Derek, thank you for the shout out ! We appreciate your feedback and your business! "
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La Toya Moore

July 22, 2025

5  out of  5
rating by La Toya Moore
"Amazing Customer Service. I have been with this firm for many years, and the services they provide are impeccable. I have out Auto Insurance, Home Owners Insurance and Rental policy all in one bundle and it works! Kristan stays on top of her accounts and makes sure that I know what is due and when. Claims process is also pleasant and hassle free. I was just in June of 2024 in a horrible (car) accident with major injuries, my car was totaled and the person that hit me was uninsured , and Jason and his team have assisted me in every aspect; from Car Rental, Car Replacement and medical bills."
We responded:
"La Toya, thank you so much for sharing your experience with our office. We were so sorry to hear of your accident and glad to hear you are moving forward with your healing process! Thank you for your business! "